Policy-aware compliance agents, on your premises

Observer.AI: contract and invoice compliance, checked as documents arrive

Reconciling invoices against contracts by hand caused errors, compliance risk and revenue leakage. Observer.AI validates every contract and invoice against policy as it arrives — and the documents never leave the client's premises; only metadata and vectors do.

ClientA global IT services company
IndustryIT services
RegionGlobal
4specialised AI agents: documents, Q&A, analytics, alerts
Everyinvoice checked against its contract
On-premdocuments never leave; only vectors and metadata do
The challenge

What stood in the way

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Hidden non-compliance

Terms and formats deviating from regulation or internal guidelines, found only at audit.

Policy violations unnoticed

Nothing validating contracts or invoices against policy, GST, TDS, NDA clauses or vendor agreements.

Manual compliance checks

Legal, finance and audit teams reviewing lengthy documents by hand.

Disconnected repositories

Contracts and invoices stored apart from the policies that govern them.

Reactive compliance culture

Issues found after an audit or dispute, not at contract creation or invoice receipt.

No traceability

No record of which checks ran, when, or by whom.

Assessment & approach

From diagnosis to design

What we found

  • Data scattered across the ERP, email and PDFs with no central view
  • Finance and legal spending hours verifying invoice terms against contracts
  • Inconsistent tax and regulatory compliance checks

What we did

  • One repository for contracts and invoices
  • AI extraction of terms, clauses and payment conditions
  • An automated validation engine matching invoices to contract terms and policy
  • Conversational AI to query risks and pending compliance in real time
The solution

How it is built

Contract and invoice management systemArchitecture
Client premises
Dropbox MCPsync · access control · metadata
Email & Google Driveattachments
Vector MCPvectorise · embed · chunk
Security layerdocuments never leave
Cloud infrastructure
Pineconevectors · semantic search
MongoDB agentdates · names · details
Observer AI coreAPI gateway · auth · orchestration
AI agent layer
Document processing agentcontracts · invoices · tagging
Ask AI agentnatural-language Q&A
Analytics agentinsights · trends
Alert agentexpiry · payment due · warnings
Delivered asWeb dashboardMobile appAPI endpoints

Ask it in plain language

The questions the team asks every day, answered from the documents themselves — with the source a click away.

Observer.AIExample
Are there any invoices missing PAN or GST details?
Observer.AIFive invoices this month — all from two vendors. Payment is on hold for each.
Ask about your documents…

Questions from the project brief; the answers shown are illustrative.

The result

What the client gained

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AI compliance engine

Every contract and invoice matched against compliance documents, checklists and policy rules.

Clause and line-item risk

Missing jurisdiction, wrong payment terms, wrong tax rate, missing PO — flagged in real time.

Multi-format intelligence

PDF, DOCX, Excel, scans and email attachments via OCR, NLP and tabular models.

Red / amber / green per document

Each document classified by compliance health, with an explanation and a fix.

Policy-aware automation

Upload SOPs and finance guidelines; every incoming document is validated against them.

Audit-ready logs

Every action, risk, query and resolution logged and exportable.

Technology

MCPPineconeMongoDBAI agentsOCRNLP
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